Book Direct & Save Discount:

To receive the 10% direct-booking discount, enter the promo code direct10 at the reservations page.

Independent Stay Discount:

A $60/night discount is available for those wishing to enjoy a more independent experience. This rate doesn’t include our breakfast hamper and housekeeping service. The Independent Rate is available on the booking screen.

Rate Inclusions:

Inclusive Rate: Includes a daily hamper of fresh breakfast provisions for an English or Continental breakfast, coffee, a selection of teas, fresh milk and daily housekeeping service.

Independent Rate: Includes coffee, a selection of teas and fresh milk. For stays of 4+ nights, fresh towels are offered every 2nd day. For stays of 7+ nights, a complimentary housekeeping service each week will be available.

Long Stay Discount:

A discount of 10% is applied to bookings of 7+ nights. The discount is applied automatically to the nightly rate at the booking screen when 7 nights or more are selected.

Minimum Stays:

Peak Season (Summer):

From 24th December 2024 - 15th March 2025, a four-night minimum stay is required. Some shorter stays will be possible if they fill gaps between bookings. These are usually bookable online if available, however, we cannot show them all so if you'd like to stay 2 or 3 nights and it isn't possible online, please contact us to see if it's possible

Shoulder seasons (Spring & Autumn):

We are taking 2-night bookings for most dates

Low season (Winter):

A minimum stay of 2 nights applies during the winter. We are closed from 8th July until 23rd August 2024

Check-in and Check-out times:

• Check-in: from 3 pm (15:00)

• Check-out: by 10 am (10:00)

• Early check-ins and late check-outs may be possible but must be arranged prior to your arrival/departure

Booking Restrictions:

• We regret that we are unable to accommodate children under 12 years old. If a reservation has to be cancelled to adhere to this policy (ie. if you arrive with a child under 12), the guest will be liable for the cancellation fee.

• No pets are permitted on the property. Good kennel facilities are available in Golden Bay for those travelling with dogs that wish to stay

• Extra Person Policy: We are unable to accommodate extra persons in our rooms

• Christmas Day - Check-ins, check-outs and housekeeping service are unavailable on Christmas Day. Please also note that travelling in New Zealand on Christmas Day can be more difficult; almost all cafes, supermarkets and gas stations are closed.

For more information on our payment and cancellation policies etc please see our Terms & Conditions