Terms & Conditions

Terms & Conditions

Cancellations:

  • We reserve the right to charge a cancellation fee for any total or partial cancellations. If a cancellation is made prior to 60 days of your arrival date: this fee will be a maximum of one night's accommodation for bookings up to 7 nights. For bookings that total 8 or more nights, this will be a maximum of one-third of the total cost of the booking. If a cancellation is made within 60 days of your arrival date: a maximum of 100% of the total booking price may be charged. If we are able to partly fill the vacancy left by a cancellation we will only charge a cancellation fee for the nights remaining vacant plus any extra costs incurred in re-booking the accommodation. We strongly recommend taking out travel insurance in case of any unforeseen circumstances, including those travelling domestically

Payment Terms:

  • A booking deposit is charged to your credit card at the time of the booking. For bookings up to 7 nights, this will be one night's accommodation. For bookings that total 8 or more nights, the deposit will be one-third of the total cost. The remaining payment is made at the time of your stay by Eftpos, Visa, MasterCard or cash. A valid credit card is required at the time of check-in this may be charged to cover the cost of any property damage or excessive cleaning if the room requires this on departure.

  • We reserve the right to increase or decrease future prices from those originally posted, but the price given at the time of booking will always be the price that is charged.

  • All prices listed on this website are in New Zealand dollars (NZD) and are inclusive of 15% gst (goods and services tax)

Miscellaneous:

  • We reserve the right to limit the number of people in any villa. Unless previously agreed to in writing, we operate a no-party policy. We also reserve the right to remove people from the villas if noise levels exceed acceptable levels and affect the enjoyment of other guests.

  • Any damage to the accommodations or property may be charged to the credit card provided, or billed to the guest and may include loss of income if applicable

  • We accept no responsibility to amend or refund your reservation if you’re unable to get here due to transport issues ie. road closures, ferry or flight cancellations etc

  • Force Majeure: Adrift in Golden Bay will not be in breach of this agreement or in any way liable if it’s prevented from meeting its obligations due to an event of force majeure, such as a natural disaster, riot, explosion, strike, or any other cause not reasonably within the control of the operators

Personal Information:

  • Adrift in Golden Bay holds the personal information that you provide us in our secure booking system. Necessary information may be distributed within our business to appropriate personnel before or during your stay. The information you provide during the booking process is stored within our secure booking system to assist you in booking any return visits

  • Your credit card details are protected and processed securely in real-time by SeekomPay (protected with full PCI compliance, safe credit card storage and 3DSecure 2 technology)

Rate Options & Promotions

Inclusive Rate:

Includes a daily hamper of fresh breakfast provisions for an English or Continental breakfast. Daily housekeeping service. Fresh milk, teas, ground coffee.

Independent Rate:

Includes fresh milk, teas, and ground coffee. Fresh towels are provided every 2nd day for bookings of 4 nights or longer (or more often on request). For stays of 7+ days, a complimentary service each week will be offered.

Book Direct Discount:

To receive the direct booking discount of 10%, enter the promo code "direct10" at the reservations page. The discount will then be displayed. “Book Direct Discount” is for customers booking directly with Adrift in Golden Bay and is not available to booking agents and is not commissionable.

Long Stay Discount:

A discount of approximately 10% is given on stays of 7+ nights. This discount is automatically applied as you change the number of nights on your reservation.

Minimum Stays

Peak Season (Summer):

From 24th December 2024 - 15th March 2025, a four-night minimum stay is required. Some shorter stays will be possible if they fill gaps between bookings. These are usually bookable online if available, however, we cannot show them all so if you'd like to stay 2 or 3 nights and it isn't possible online, please contact us to see if it's possible

Shoulder seasons (Spring & Autumn):

We are taking 2-night bookings for most dates

Low season (Winter):

A minimum stay of 2 nights applies during the winter. We are closed from 8th July until 23rd August 2024

Booking Restrictions

  • We regret that we are unable to accommodate children under 12 years old. If a reservation has to be cancelled to adhere to this policy (ie. if you arrive with a child under 12), the guest will be liable for the cancellation fee.

  • No pets are permitted on the property. Good kennel facilities are available in Golden Bay for those travelling with dogs that wish to stay

  • Extra Person Policy: We are unable to accommodate extra persons in our rooms

  • Christmas Day - Check-ins, check-outs and housekeeping service are unavailable on Christmas Day. Please also note that travelling in New Zealand on Christmas Day can be more difficult; almost all cafes, supermarkets and gas stations are closed.

Check-in & Check-out times

  • Check-in: from 3 pm (15:00)

  • Check-out: by 10 am (10:00)

  • Early check-ins and late check-outs may be possible but must be arranged prior to your arrival/departure